Help & Support
Find answers to common questions about creating stories, managing your account, and more.
Frequently Asked Questions
How do I create my first story?
Creating a story is easy! Start by uploading a clear photo of your child. Then pick an art style you love (like Watercolor Dreams or Bold Cartoon), choose a theme or setting for the story, and hit generate. PageWeaver will craft a personalized storybook featuring your child in just a few minutes.
How do I share a story?
You can share any story directly from the book viewer using the share button, which generates a shareable link. You can also download your story as a PDF to share however you like - email, print at home, or send to a print service.
Can I edit a story after it's created?
Yes! You can regenerate individual page illustrations if you're not happy with how they turned out. Each page can be regenerated up to 2 times per book. Simply open your story in the book viewer and use the regenerate option on any page you'd like to change.
How do print orders work?
Once your story is finalized, you can order a professionally printed copy directly from PageWeaver. We offer saddle-stitched (from ~$17 USD / ~$22 CAD) and premium hardcover (from ~$27 USD / ~$39 CAD) options in two sizes: 8.5x8.5" square and 8.5x11" portrait. All books are printed with premium color on coated paper and typically ship within 5-7 business days to addresses in the USA and Canada.
What art styles are available?
PageWeaver offers 8 beautiful art styles: Watercolor Dreams, Bold Cartoon, Classic Storybook, Dreamy Pastel, Digital 3D (Pixar-style), Sketch & Ink, Collage Art, and Vintage Retro. Each style transforms your child's photo into stunning illustrations that stay consistent throughout the entire book.
How do Gift Passes work?
A Gift Pass lets you create a personalized storybook as a gift for someone else. You purchase a Gift Pass, customize the story with the recipient's child's photo and preferences, and they receive a unique code to view and download their book. It's perfect for birthdays, holidays, and special occasions.
Is my child's photo safe?
Absolutely. We take your child's privacy very seriously. All uploaded photos are processed securely and are never shared with third parties. We use automated moderation to ensure content safety, and you can delete your photos and data at any time. For full details, please see our Privacy & Safety page.
How do I cancel my subscription?
You can cancel your subscription at any time from Settings → Subscription → Cancel. You'll keep access to all features until the end of your current billing period, and all your existing stories will remain available to download.
Contact Us
Can't find what you're looking for? Reach out and we'll be happy to help.
support@pageweaver.aiWe typically respond within 24 hours.