Help & Support

PageWeaver creates personalized children's storybooks featuring your child as the hero. Upload a photo, pick a theme, and our AI writes and illustrates a unique book in minutes. Available as a digital story you can read online, or as a professionally printed book shipped to your door.

Storytime Mode is designed for parents and kids to create together. Enter your email, verify it with a 6-digit code, upload your child's photo, pick a theme like "Birthday Adventure" or "Space Explorer", and let your child tell us what should happen in the story. The book is generated in a few minutes with custom illustrations.

Not to start! Storytime Mode only needs your email for verification. After your story is created, you can set a password to save it permanently. If you skip saving, your story will be available for the session but can't be recovered later, so we recommend saving right away.

After your story is generated, click "View Your Story". Below the book viewer, you'll see "Save & Create More Stories". Click it, choose a password (12+ characters), and your account is created instantly. You can then log in anytime to view your stories, create new ones, or order prints.

Use a clear, well-lit photo showing your child's face. The photo should be at least 512x512 pixels. School photos, casual portraits, or any photo where the face is clearly visible work great. We support JPEG, PNG, and WebP formats up to 10MB.

PageWeaver offers 8 art styles: Watercolor Dreams, Bold Cartoon, Classic Storybook, Dreamy Pastel, Digital 3D (Pixar-style), Sketch & Ink, Collage Art, and Vintage Retro. Each style transforms your child's photo into consistent illustrations throughout the entire book.

Most stories are generated in 3-5 minutes. You'll see a progress bar showing the current stage: writing the story, preparing illustrations, generating images for each page, and final assembly. You can close the page and come back later if you've saved your account.

You can regenerate individual page illustrations if you're not happy with how they turned out. Each page can be regenerated up to 2 times per book. Open your story in the book viewer and use the regenerate option on any page.

Reading level is automatically set based on your child's age. Early Reader (under 5), Beginner (5-7), Intermediate (8-10), and Advanced (11+). This affects vocabulary, sentence complexity, and story depth. You can override the level in the advanced story creation wizard.

Yes. Stories can include professional AI audio narration so your child can listen along while they read. Narration is included with the Family Plan and Educator plans, and you can play it right in the book viewer.

Yes. Series mode lets you create multiple stories that share the same characters and continue one connected adventure, so your child's books build into an ongoing series rather than standalone one-offs.

A Gift Pass lets you create a personalized storybook as a gift. Choose the "Send a Story Gift" option from the homepage, enter the child's name, age, and photo, pick a theme, and check out through Stripe. The book is generated automatically. You can then send the gift via email or share a link.

There are three options: a digital Gift Pass is $24.99; digital plus a softcover printed book is $44.99; and digital plus a premium hardcover book is $69.99. Printed books ship to addresses in the USA and Canada.

No! The Gift Pass flow is designed to be as simple as possible. No account required. Just enter the child's details, upload a photo, pick a theme, and pay. You'll receive a confirmation and can send the gift immediately.

After payment, you'll see a "Send Your Gift" button. Enter the recipient's name and email, add a personal message if you like, and we'll send them a beautiful email with a link to view their personalized storybook.

Once your story is finalized, you can order a printed copy from PageWeaver. We offer saddle-stitched (from ~$17 USD) and premium hardcover (from ~$27 USD) options in two sizes: 8.5x8.5" square and 8.5x11" portrait. All books are printed with premium color on coated paper.

We currently ship to addresses in the United States and Canada. International shipping is coming soon. Books are printed and fulfilled by Lulu, a professional print-on-demand service.

Books typically ship within 5-7 business days after ordering. You'll receive a shipping confirmation email with tracking information once your book is printed and shipped.

Yes! Every story can be downloaded as a high-resolution 300 DPI PDF suitable for home printing or taking to a local print shop. Use the download button in the book viewer.

Yes. In addition to a high-resolution 300 DPI PDF, you can download your story as an ePub for reading on e-readers and tablets. Both options are in the book viewer's download menu.

Start free with the Free Preview, then upgrade when you're ready. The Family Plan is $14.99/month (or $11.99/month billed annually) and includes 42 story pages — about 3 stories — every month, with audio narration, all 8 art styles, and discounts on printed books. Plans are not unlimited; if you need more pages, you can buy one-time page packs. Manage your plan anytime from Settings.

The Family Plan is $14.99 billed monthly, or $11.99/month when you pay annually — about 20% less. You can switch between them in Settings, and annual plans renew once a year until you cancel.

Page packs are one-time purchases of story-page credits you can buy without a subscription — 24 pages for $12.99, 72 pages for $29.99, or 150 pages for $49.99. Page-pack credits never expire, so you can use them whenever you're ready.

Because every book is custom-generated for a specific child, please review our Refund & Cancellation Policy for what's eligible — for example, printing or shipping problems with physical books. See the Refunds page for details, or email support@pageweaver.ai.

Go to Settings, then Subscription, then Cancel. You'll keep access to all features until the end of your current billing period. All your existing stories remain available to download after cancellation.

Go to Settings and select Delete Account. Your account enters a 30-day grace period where it can be restored. After 30 days, all data is permanently deleted. Deletion removes all stories, characters, and personal data.

Yes. Our Educator plan is built for the classroom, with a class roster so you can create stories featuring different students, plus unlimited stories and audio narration. Learn more on our Educators page.

Yes. Corporate accounts support bulk gift passes and white-label, branded books for client and employee gifting. Pricing is custom — see our Corporate page or contact us to get set up.

Yes. Your photos are processed securely. We never sell them or use them to train AI models, and we share them only with the service providers needed to generate your book (listed in our Privacy Policy). We use automated content moderation to ensure safety. Photos are stored in encrypted cloud storage and you can delete them at any time. We follow COPPA and Canadian PIPEDA requirements for children's data protection.

When you delete your account, it enters a 30-day soft-delete period. During this time, you can contact us to restore it. After 30 days, all data is permanently removed: stories, characters, photos, and personal information.

No. Your photos are used only to generate your personalized storybooks. They are never used for AI training, sold to third parties, or shared outside of the story creation process.

PageWeaver is operated by Lunoa Labs Inc. in Toronto, Ontario, Canada, and is available across the United States and Canada, with the exception of Quebec. Printed books ship to U.S. and Canadian addresses. Creating a book for a child requires verifiable parental consent, in line with COPPA and Canadian PIPEDA.